Stripe + Firetip

Turn payments into communication.

Connect Stripe directly to Firetip and transform real-time payment and subscription events into automated customer communications across Email, SMS, WhatsApp and API.

Connect Stripe → View Documentation

Stripe

Payment & subscription events

↓

Firetip™ Event Engine

Events → automations → dispatch

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Dispatch

SMS

Dispatch

Messaging

API

Webhooks

Stripe Events

Every payment can trigger an action.

Firetip listens for Stripe events and gives your communications infrastructure a reason to act.

READY

Payment succeeded

Send confirmation through Email, SMS or WhatsApp immediately after successful payment.

READY

Payment failed

Trigger recovery communications and give the customer a direct path back to payment.

READY

Subscription created

Start onboarding automatically when a customer begins a new subscription.

↻

READY

Subscription renewed

Send renewal confirmations across the customer's preferred communication channel.

READY

Subscription cancelled

Trigger cancellation messages or retention workflows automatically.

READY

Refund issued

Automatically notify customers when their refund has been processed.

Firetip Channels

One event. Every outbound channel.

Stripe creates the event. Firetip gives you the infrastructure to decide where the communication goes.

Email

Transactional and automated email delivered through Firetip's outbound infrastructure.

SMS

Reach customers directly with time-sensitive payment and subscription messages.

Bring payment notifications, confirmations and customer workflows into WhatsApp conversations.

API

Send events into your own systems through Firetip APIs and webhook infrastructure.

New Firetip Channel

Stripe events. Delivered through WhatsApp.

Firetip now brings WhatsApp into the same outbound infrastructure as Email and SMS. A Stripe event can become a customer conversation without requiring separate communication logic for every channel.

Payment confirmations

Failed payment alerts

Subscription updates

Refund notifications

Customer workflows

Event → Automation

One event. Multiple actions.

Stripe provides the event. Firetip decides what happens next.

01 / REAL-TIME

Webhooks become workflows.

Stripe events arrive through webhook infrastructure and can immediately enter your Firetip automation layer.

✓ Receive Stripe events
✓ Match customer records
✓ Trigger automation

02 / MULTI-CHANNEL

Choose how customers hear from you.

A single Stripe event can trigger different communication channels depending on the workflow, customer or event type.

✓ Email
✓ SMS
✓ WhatsApp
✓ API

Don't just send the message. Make it intelligent.

Stripe tells Firetip what happened. Faigen can help determine how the resulting communication should be written, translated and optimised for the customer and channel.

Personalisation

Auto-Translation

Content Optimisation

Customer Context

Multi-Channel Content

The separation of responsibilities

Stripe knows the transaction. Firetip knows what to say next.

Keep payment processing with Stripe while Firetip provides the outbound communication infrastructure connecting Email, SMS, WhatsApp and API.

Developer Infrastructure

Simple event-driven architecture.

Connect Stripe once and let Firetip handle the communication layer.

stripe → firetip → multi-channel dispatch

{
  "event": "payment.succeeded",

  "customer": {
    "email": "customer@example.com",
    "phone": "+447700000000"
  },

  "firetip": {
    "automation": "payment_confirmation",

    "channels": [
      "email",
      "sms",
      "whatsapp"
    ]
  }
}

Turn payments into communication.

Every payment can trigger an action.

Payment succeeded

Payment failed

Subscription created

Subscription renewed

Subscription cancelled

Refund issued

One event. Every outbound channel.

Email

SMS

WhatsApp

API

Stripe events. Delivered through WhatsApp.

One event. Multiple actions.

Webhooks become workflows.

Choose how customers hear from you.

Don't just send the message. Make it intelligent.

Stripe knows the transaction. Firetip knows what to say next.

Simple event-driven architecture.

Connect Stripe to Firetip.